Privacy Policy for Skin and Soul

Last Updated: November 30, 2025

Skin and Soul (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

By using our website, submitting forms, or receiving services from Skin and Soul, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Demographic information
  • Emergency contact details

Health & Treatment Information

  • Relevant medical or surgical history voluntarily shared
  • Details related to scarring, reconstruction, or requested services
  • Photos you submit or provide in person
  • Notes from consultations and communications

Website & Technical Data

  • IP address
  • Browser type
  • Device information
  • Cookies and usage analytics

You may choose not to provide certain information, but doing so may limit your ability to receive services or communicate with us.

2. How We Use Your Information

We use your information to:

  • Provide services, consultations, and treatment recommendations
  • Communicate with you regarding appointments, updates, and support
  • Improve our services, website experience, and client care
  • Maintain internal records and documentation
  • Enhance safety, quality assurance, and compliance
  • Respond to legal or regulatory requirements (when applicable)

3. Use of Information for Marketing Purposes

By submitting information through our website or during any part of your service experience, you acknowledge and agree that Skin and Soul may use non-identifiable information for marketing, education, and promotional purposes.

This may include:

  • Testimonials (using initials or a non-identifiable alias unless you give explicit permission for full attribution)
  • Before/after images (only with a signed release form)
  • De-identified treatment outcomes
  • General descriptions of healing journeys
  • Aggregate or anonymous service data

Important:

We will never share your full name, identifiable photos, personal health details, or private story without your explicit, written consent.

You may revoke consent at any time by contacting us at [insert email].

4. Sharing of Information

We do not sell or rent your personal information.

Your information may only be shared with:

  • Trusted service providers assisting in operations (e.g., secure email hosting)
  • Medical partners at your request or with your consent
  • Legal authorities when required by law
  • Our internal team (limited to what is necessary for your care)

All third parties are required to maintain strict confidentiality.

5. Data Security

We take privacy and security seriously.
We use administrative, technical, and physical safeguards to protect your information against:

  • Unauthorized access
  • Misuse
  • Loss
  • Theft
  • Disclosure

While no system is completely foolproof, we follow industry standards to keep your data safe.

6. Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections or updates
  • Withdraw consent for marketing use
  • Request that your data be deleted (unless legally required to retain it)
  • Ask questions about how your data is used

To exercise these rights, please contact us at [insert email].

7. Children’s Privacy

Skin and Soul does not knowingly collect personal information from minors without parental consent.
If you believe information was collected improperly, please contact us immediately.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
The most current version will always be available on our website with the “Last Updated” date clearly stated.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, or if you wish to update or remove your information, please reach out:

Email: Care@SkinandSoul.care
Phone: (719) 661-5122

Your privacy, safety, and trust remain our highest priority.